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Tourist
Police.

Multilingual assistance available 24/7. Reporting assistance, emergency help, and travel support. Thai Tourist Police dedicated to visitor safety.

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Tourist Police
Assistance

Thailand's Tourist Police is a dedicated unit within the Royal Thai Police dedicated entirely to assisting foreign visitors. Available 24/7 in English and multiple languages. Professional, trustworthy, and responsive.

Emergency Contact

24-Hour Tourist Police Hotline

Phone: 1155 (toll-free from any phone)

Also: +66 2 356-0040 (international)

Service: English speaking available

Response: Usually within 30 minutes

The Tourist Police Hotline is available 24 hours daily. When you call, provide your location, situation, and type of assistance needed. English-speaking officers will assist you immediately.

Main Services

  • Lost passport or travel documents
  • Theft or robbery assistance
  • Scam reporting and investigation
  • Emergency medical referral
  • Traffic accident reports
  • Dispute resolution (hotels, shops, services)
  • Visa or legal issues
  • General safety and security concerns
Important: For life-threatening emergencies (serious injury, major accident, violent crime), call 191 (police), 1669 (ambulance), or 199 (fire) first, then contact Tourist Police on 1155. In medical emergencies, Pattaya has excellent private hospitals with 24-hour emergency rooms.

Pattaya Tourist Police Office

Physical Office Location

Address: Pattaya Tourist Police Station

Soi 5, Beach Road, Pattaya (near Pattaya City Hospital)

Hours: 8 AM – 8 PM daily

After Hours: Call 1155 hotline

Website: www.touristpolice.go.th

The Pattaya Tourist Police office is easily accessible from central Pattaya. Walk-in assistance available. English-speaking officers on staff. Forms provided in English for complaints and reports.

What to Bring

  • Passport (or copy if lost)
  • Visa/entry stamp documentation
  • Details of incident (date, time, location, people involved)
  • Photos if available (evidence of theft, damage, etc.)
  • Hotel name and contact information
  • Emergency contact phone number
  • Insurance policy details (if applicable)
  • Proof of payment or receipt (for disputes)

Common Situations & How We Help

Lost or Stolen Passport: Tourist Police issue loss reports necessary for embassy replacement. They expedite passport replacement processes and provide documentation for insurance claims.

Theft or Robbery: File an official police report. Get report number for insurance claims. Tourist Police investigate and may recover stolen items. Assist with emergency cash transfers if needed.

Scams or Fraud: Report scams immediately. Tourist Police document cases and warn other tourists of known scams. Pursue investigation and restitution where possible.

Disputes with Businesses: Tourist Police mediate disputes with hotels, restaurants, tour operators, and shops. Many issues are resolved through mediation without formal charges.

Prevention Tips

  • Keep passport copy separate from original
  • Avoid carrying large amounts of cash
  • Use hotel safe for valuables
  • Be cautious of unsolicited help or offers
  • Research tours and operators beforehand
  • Share itinerary with hotel/family
  • Stay aware of surroundings late at night
  • Trust your instincts on people and situations
Note: Thai Tourist Police are professional and impartial. They work with all tourists regardless of nationality. Reports are taken seriously and investigated. English documentation provided for all reports and assistance.

Safe & Supported
24/7.

Tourist Police are there to assist. In any situation where you need help or official assistance, don't hesitate to reach out. They're trained and ready to help visitors.