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Tourist
Police.

Multilingual assistance available 24/7. Reporting assistance, emergency help, and travel support. Thai Tourist Police dedicated to visitor safety.

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Tourist Police
Assistance

Thailand's Tourist Police is a dedicated unit within the Royal Thai Police dedicated entirely to assisting foreign visitors. Available 24/7 in English and multiple languages. Professional, trustworthy, and responsive.

Emergency Contact

24-Hour Tourist Police Hotline

Phone: 1155 (toll-free from any phone)

Also: +66 2 356-0040 (international)

Service: English speaking available

Response: Usually within 30 minutes

The Tourist Police Hotline is available 24 hours daily. When you call, provide your location, situation, and type of assistance needed. English-speaking officers will assist you immediately.

Main Services

  • Lost passport or travel documents
  • Theft or robbery assistance
  • Scam reporting and investigation
  • Emergency medical referral
  • Traffic accident reports
  • Dispute resolution (hotels, shops, services)
  • Visa or legal issues
  • General safety and security concerns
Important: For life-threatening emergencies (serious injury, major accident, violent crime), call 911 for ambulance or fire services first, then contact Tourist Police. In medical emergencies, Pattaya has excellent private hospitals with 24-hour emergency rooms.

Pattaya Tourist Police Office

Physical Office Location

Address: Pattaya Tourist Police Station

Soi 5, Beach Road, Pattaya (near Pattaya City Hospital)

Hours: 8 AM – 8 PM daily

After Hours: Call 1155 hotline

Website: www.touristpolice.go.th

The Pattaya Tourist Police office is easily accessible from central Pattaya. Walk-in assistance available. English-speaking officers on staff. Forms provided in English for complaints and reports.

What to Bring

  • Passport (or copy if lost)
  • Visa/entry stamp documentation
  • Details of incident (date, time, location, people involved)
  • Photos if available (evidence of theft, damage, etc.)
  • Hotel name and contact information
  • Emergency contact phone number
  • Insurance policy details (if applicable)
  • Proof of payment or receipt (for disputes)

Common Situations & How We Help

Lost or Stolen Passport: Tourist Police issue loss reports necessary for embassy replacement. They expedite passport replacement processes and provide documentation for insurance claims.

Theft or Robbery: File an official police report. Get report number for insurance claims. Tourist Police investigate and may recover stolen items. Assist with emergency cash transfers if needed.

Scams or Fraud: Report scams immediately. Tourist Police document cases and warn other tourists of known scams. Pursue investigation and restitution where possible.

Disputes with Businesses: Tourist Police mediate disputes with hotels, restaurants, tour operators, and shops. Many issues are resolved through mediation without formal charges.

Prevention Tips

  • Keep passport copy separate from original
  • Avoid carrying large amounts of cash
  • Use hotel safe for valuables
  • Be cautious of unsolicited help or offers
  • Research tours and operators beforehand
  • Share itinerary with hotel/family
  • Stay aware of surroundings late at night
  • Trust your instincts on people and situations
Note: Thai Tourist Police are professional and impartial. They work with all tourists regardless of nationality. Reports are taken seriously and investigated. English documentation provided for all reports and assistance.

Safe & Supported
24/7.

Tourist Police are there to assist. In any situation where you need help or official assistance, don't hesitate to reach out. They're trained and ready to help visitors.